Webtorn: billiger.de Connect

Help and support

We provide support in English for installation, feed settings and technical errors.

Email support

Email info@webtorn.com. Never send passwords or Shopify access tokens.

Contact support

WhatsApp support

For help with Webtorn: billiger.de Connect and its Shopify product feed, contact us at +90 532 483 71 43.

Send a WhatsApp message

WhatsApp opens only after you select the link. Never send passwords or access tokens.

Quick checks

  1. Is the feed enabled in the app?
  2. Do the variants have a valid EAN and price?
  3. Is inventory above the configured minimum?
  4. Did you copy the complete Shopify app proxy URL?

Which currency does the product feed use?

Installation has no currency restriction. Product feed exports still require EUR as the store's base currency and an eligible subscription. The feed does not convert USD or other currencies to EUR. Check these export requirements before purchasing a subscription; contact support if your store uses another currency.

How do products reach billiger.de?

Enable and save your feed, then add its URL to an authorized billiger.de merchant account. Each import reads eligible active Shopify variants with their current product data. billiger.de controls the import schedule and listing approval. The app provides a CSV feed, not a direct API push or order synchronization.